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ORDERING
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There were 8 questions found in this category:
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 What is the Family Discount I heard about on TV?
Several studies have shown that when family members (who need to lose weight) all go on a plan like BioSlim together, the group is more likely to succeed than the individuals alone. For this reason we encourage families to work together, and we help you to do that through our Family KitPack discount...
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How do I know if my order went through?
The best way to make sure that your order went through is to check your e-mail for the confirmation e-mail notice that should arrive shortly after you have placed your order through Bioslim.com.
If you did not receive your order confirmation email, note that the most common reasons are not related ...
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I am getting "cookies" message when I try to order?
For smooth ordering and full use of this site, you MUST ENABLE COOKIES FOR BIOSLIM.COM.
For more information on cookies and how they work, see here.
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Which methods of payment are available?
We have several methods of payment available for your convenience:
You may use a credit card: Visa, MasterCard, American Express, or Discover.
We also accept Electronic Check Transfers, which are direct transfer from your checking account (aka "check by phone", or "eChecks"). Simply choose...
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Why am I not getting my BioSlim Club discounts?
As you probably know, the BioSlim Discount Club offers deep discounts, convenient delivery and many other benefits, all free. If you joined the Club online, the system will recognize you as a Club member and automatically apply your discounted prices.
But if you joined offline (on the phone, by ma...
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Can I buy only the Formulas I need without the Complete BioSlim Kit?
It is of course possible to purchase the Formulas alone, and forgo the Complete Kit. The problem with that is you will not then get the Dr’s Reference Guide book, the VideoGuide, and all the supportive material and Dr’s Hotline access you get with a Kit. But there is a way to purcha...
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How do I add items to my shopping cart?
When you find the BioSlim product that you are interested in, simply click the "Add to Shopping Cart" button, and the item will be automatically placed into your Shopping Cart. You can check the contents of your Shopping Cart at any time during your shopping by clicking the "View Cart" button,...
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Can I cancel an order that has not yet shipped?
If your order has not yet gone to warehouse, you may still be able to cancel it by notifying Customer Service ASAP. Click here to send an email, or call us. We will look up your order and give you all available options.
Once an order goes to the warehouse, we can no longer stop shi...
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