We believe BioSlim is the last and only weight loss program you will ever need, the only right way to lose weight available today. We’re confident you will agree! Which is why all Complete Kits and Family Packs are sold with a 6-week money back guarantee (less S&H).
 
Note: Reorders are NOT covered by this blanket 6-week guarantee (because if you are reordering BioSlim, you’ve already discovered what a wonderful breakthrough it truly is!) Of course, we guarantee the quantity and quality of any products we ship.
 
In the unlikely event that you will want to return your Complete BioSlim Kit within the 6-week guarantee period, the procedures to follow are detailed in a special Return Policy & Procedures card included in every Complete Kit. Those procedures must be followed to ensure that we are able to identify your return and properly credit you.

Return procedures are:

• Call 877-475-9490 toll-free Monday to Friday, 8:30am to 3:30pm Pacific Time (11:30am-6:30pm Eastern), to obtain your Return Tracking Number (RTN) and your Return Mailing Address. Returns sent without a valid RTN or to the wrong address cannot be properly processed or credited.  
  
  
• Write your RTN prominently on the outside of your return package (the Return Policy & Procedures card has a sticker which you may use for this purpose), and ship to the address provided by Customer Service. We recommend that you ship with Delivery Confirmation.
   
  
• All purchased original Complete Kit material must be returned, including the bottles of Formulas, even if they are empty, with one exception: Please keep the Doctor’s Reference Guide book for future use toward your good health, as our gift.
  

Please consider that over a million people have already succeeded with BioSlim. There is no more powerful, more healthful, more effective way to lose weight. Which means you now have in your hands the single best chance you will ever have.  If you do not let BioSlim work for you now, it is very unlikely that you will ever succeed in losing the extra weight.  Ever!  And we want you to succeed!  We are ready to do whatever it takes.  If you are too, please call us on our help line (800-220-SLIM, or 702-988-1182) or the Doctor's HotLine (phone number is in your Kit, in the Letter From The Doctor), and together we will find the answers that will work for you! We guarantee it.

Refunds:

• If you used a credit card for your purchase, your card will be refunded for the full product purchase amount (excluding shipping and handling charges).
  
  
• If you paid with a check or money order, you will be mailed a refund check (excluding S&H). Electronic Check Transfer orders will be refunded by Electronic Check Transfer (excluding S&H).