• Placing your first order / Cookies
• Finding Items Or Information
• Adding Items To Your Shopping Cart
• Proceed to Checkout
• Signing In
• Select A Shipping Method
• Provide A Method Of Payment
• Review And Submit Your Order
  

PLACING YOUR FIRST ORDER / COOKIES

FINDING ITEMS OR INFORMATION

You can search our website using keywords to find just what you’re looking for.  Use the Search feature at the top of each page.  Or simply click on one of the following links:

• BioSlim 2000 Ultra (for adults)
• BioSlim Youth System
• BioSlim Family Pack
• Order BioSlim Products
• Frequently Asked Questions

ADDING ITEMS TO YOUR SHOPPING CART

PROCEED TO CHECKOUT

SIGNING IN

SELECT A SHIPPING METHOD

METHODS OF PAYMENT

• You may use a credit card: Visa, MasterCard, American Express, or Discover.
  
  
• We also accept Electronic Check Transfers, which are direct transfers from your bank checking account (aka “check by phone” or "eCheck" ). Simply choose this payment method on the Payment & Shipping page, enter the requested information, and continue with the checkout process.
  Note: Electronic Checks always take an extra 5-6 business days to process, per Federal banking regulations. This will create a corresponding delay in the delivery time for the order(s) involved. This delay does not occur if you use a credit or debit card.
  
  
• If you wish to order by mail you can download an order form here, fill it out and mail it in with either your credit card information filled in and signed, or your check our money order enclosed. Be sure to include your return address and phone number!  See Contact Us for address details.
  
  
• If mailing check or money order, make it out to "BioSlim".
  
  
• You may also fax us your order form - be sure to include the appropriate credit card information and your signature. See the order form or Contact Us for fax number.
  
  
• You may order anything through our Customer Service department at 1-800-220-SLIM (800-220-7546), open between 8am and 4pm Pacific Time (11am-7pm Eastern), Monday through Friday.
  
  
• 24-hour Order Line for Complete Kits ONLY: 1-800-BIO-SLIM. 
  IMPORTANT NOTE: This 800-BIOSLIM number is our 24-hour order-taking service, NOT our Customer Service department. The staff at that number cannot answer service-related question, cannot look up your account, and cannot sell refills. These are the same people who take orders over the telephone when new customers call the 800 number they see on television or elsewhere; it is for Complete Kit or Family Pack orders only. 
  
  
• For international orders by telephone, call customer service directly at 702-988-1182.  If you wish to fax your order from outside the USA, first download the order form, fill it out including complete credit card information and signature, then fax to the (local) number provided on this website's Contact Us page. 
  
  
• Note: A shipment may be delayed if there is a payment processing problem. Though relatively rare, the most common cause is a credit card decline. If this occurs, we will try processing your order again, every 7 days. If payment is still declined after 4 additional attempts, or if your card becomes unusable (e.g., bank reports it as "Invalid"), you will need to provide another method of payment. Of course, you may contact Customer Service at any time to change your payment details, or anything else.