If
you have a question
for which you cannot find an answer at this site and wish to email
to us, click on the appropriate Customer Service email-link below. If your question is not addressed in our general help section, and is not related to the subjects
listed below, click
here for email to general customer service. Please
allow 2-3 days to receive your reply via e-mail. Note:
General product info is available via the links under Product
Information below, or in our FAQ section.
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Customer Service |
Product Information |
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If you find yourself with a problem
that you cannot solve via e-mail, our customer service department
is available 8am to 4pm Pacific Time (11am-7pm Eastern Time, 10am-6pm Central Time), Monday - Friday, at
1-800-220-SLIM (800-220-7546).
We also have a 24/7 toll-free telephone
number reserved for taking Complete Kit (or Family Pack)
orders. That number is: 1-800-BIO-SLIM (800-246-7546). (Note: This is NOT the customer service number.
No account information is available at this number. Order-taking
for Kits or Family Packs only.)
If you
wish to fax us, that number is: 800-893-6651 (or 503-534-9769).
If you
need to download an order form, click here.
International orders can be placed with ease! Simply order online, or
call 702-988-1182
(11am to 7pm USA Eastern Time, Monday through Friday). You may
also fax an order form (to 503-534-9769) anytime.
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Promotions: From time to time, we may announce various special promotions. Customer
service is available for each such promotion on a case by case basis.
Volume Prices: If you wish to order
12 or more of any product, there may be a special price available.
Please contact
customer service for details. |
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